Privacy Policy and Cookies Policy
Privacy Policy
Hope Training Club Ltd ("we"/"us"/"our") respects your privacy. This notice explains how we collect, use, share, and protect personal data and your rights under UK GDPR and the Data Protection Act 2018:
Data controller:
Hope Training Club Ltd, 1 Zetland Road, Redcar, England, TS10 3QB.
Company No: 16340510
Contact: hopetrainingclubuk.co.uk
Data we collect
Contact info: name, email, phone, address
Membership & billing: payment details, booking history
Health & fitness: emergency contacts, PAR‑Q health info
Digital: website usage, IP address, cookies
Why we collect it
To manage your membership, class bookings, payments, and health & safety.
To communicate essential info (e.g. schedule changes).
To send you marketing (if you opt in).
Legal bases
Contract: necessary to provide & manage services
Legal obligation: e.g. accounting, health & safety
Consent: for marketing communications
Legitimate interests: to improve our services and website
Sharing your data
Service providers (e.g. class-booking software, payment processors)
Legal authorities if required
In the event of business sale or asset transfer
Data retention
Kept as required for the contract, legal duties, or 7 years for tax/accounting, unless safely anonymised or deleted.
Your rights
Access, correct, delete, restrict, or transfer your data
Withdraw consent at any time (e.g. for marketing)
Object to processing
Lodge complaints with Hope Training Club at hopetrainingclubuk.co.uk
Security
We implement suitable technical & organisational measures to safeguard your data.
Changes to this policy
We’ll post updates here and highlight material changes.
Cookies Policy
Our website uses cookies and similar tech - strictly following UK GDPR:
What’s a cookie?
A small file stored in your browser to recognize your device
Types we use:
Strictly necessary: e.g. basket, session
Performance & analytics: to improve site (anonymous unless consented)
Marketing: targeted ads (only with consent)
Consent
On first visit, you'll see a banner: accept or decline cookies
Only necessary cookies load before consent; others load only after your permission
Manage cookies
You can modify or withdraw consent anytime via the banner or browser settings
Cookie list
A full list, purposes, and expiry durations is available on request